Executive Officer

Washington, DC
Full Time
Senior Manager/Supervisor
Keystone Advisors is looking for an Executive Officer to support the Department of State (DOS), Bureau of Consular Affairs (CA), Directorate of Passport Services (PPT) in Washington, DC.  

Must have a Secret or Top-Secret Security Clearance.

Position Overview
The Executive Officer serves as the Contractor’s executive leadership and authorized interface with the Contracting Officer (CO), Contracting Officer’s Representative (COR), Government management personnel, and customer agency representatives. The Executive Officer provides management authority over the Contractor’s tasks and staffing portfolio and oversees the overall execution of Headquarters Services across CA/PPT offices. The position provides strategic leadership, aligns program objectives with CA/PPT mission and operational priorities, oversees program staff and resources, and ensures effective execution, risk management, quality management, and continuous improvement.

Core Competencies & Skills

CategoryRequirements
Program Leadership & Management
  • Ability to provide executive oversight of a large, multi-functional professional services program.
  • Ability to oversee staffing, resources, schedules, risks, performance, and service delivery across multiple offices and functional areas.
  • Ability to ensure assigned duties are executed effectively across supported CA/PPT offices.
Management Competencies
  • Knowledge of Quality Management Systems and quality assurance practices.
  • Ability to promote innovation and continuous service delivery improvement.
  • Familiarity with ISO-based quality management principles, Scaled Agile (SAFe), Lean Six Sigma, or comparable process-improvement practices.
Stakeholder & Government Relations
  • Ability to serve as an authorized senior interface with the CO, COR, Government management, and customer representatives.
  • Strong executive-level written and oral communication skills.
  • Ability to provide clear reporting regarding program progress, milestones, staffing, risks, issues, and corrective actions.
  • Ability to manage sensitive issues and maintain effective relationships with Government leadership.
Administrative & Operational Excellence
  • Strong organizational, resource-management, and decision-making capabilities.
  • Ability to oversee staffing continuity, recruitment, retention, performance, and resource allocation.
  • Familiarity with Microsoft Office tools used within the CA/PPT environment, including Outlook, Teams, Word, PowerPoint, Excel, Project, Visio, and Power BI.
  • Ability to ensure deliverables and communications meet Government quality and professional standards.
 

Required Qualifications

CategoryRequirements
Education
  • Master’s degree in a related field or 12 years of experience.
Experience
  • Minimum 8 specific years of experience as a Program Manager, with a focus on risk management, innovation, and Quality Management Systems.
  • Experience overseeing complex programs, personnel, resources, and multiple concurrent activities.
  • Experience in developing and implementing strategic plans aligned with customer mission, objectives, and operational priorities.
  • Strong experience with risk identification, mitigation, corrective action, and performance improvement.
  • Experience communicating with senior Government/customer leadership and managing organizational priorities.
  • Experience applying structured program management, quality, risk, and continuous-improvement practices.
Preferred Qualifications
  • PMP (Project Management Professional) certification.

Additional Position Requirements

CategoryDetails
Key CompetenciesExecutive leadership, strategic planning, program governance, workforce management, risk management, quality management, stakeholder engagement, resource management, problem resolution, innovation, continuous improvement, executive communication
Work EnvironmentPerformance is primarily onsite at CA/PPT Headquarters, SA-17, 600 19th Street NW, Washington, DC, with support potentially required at other designated CA/PPT locations. Telework/offsite performance is determined on a case-by-case basis by program requirements.
Security & ComplianceMust satisfy applicable Department of State personnel security, building access, safeguarding, Privacy Act, PII, internal control, and standards-of-conduct requirements. Personnel requiring access to classified material or classified areas must possess the applicable SECRET personnel security clearance before performing such work.
Compensation Package
We offer a comprehensive compensation and benefits package, including:
 
  • Competitive salary, commensurate with experience
  • Paid time off
  • Health, vision, and dental insurance
  • Short- and long-term disability
  • 401(k) with company match
  • Life insurance


 
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